Celebrating 10 Years of NYES: Meet our Sales Manager, Ellen Wilson
As we mark our 10th anniversary, we reflect on a decade filled with growth, innovation, and unwavering commitment to our customers with our final meet the team piece. Today, we invite you to meet our Sales Manager Ellen Wilson, who, along with her team, work hard to build lasting relationships and deliver exceptional service to our customers to ensure they access the support they need.
What are you most proud of achieving in the last 10 years?Over the past decade, our growth has been remarkable. When I first joined the NYES Team, we were all finding our way with Traded Services and customer support (a little bit like the blind leading the blind)! Now, 10 years later, NYES has a clear drive and purpose. Within the Sales Team, we have expanded our business to support schools and MAT’s in 20 different local authority areas, we have often supported these schools at short notice when their current supplier has withdrawn.Additionally, we have successfully assisted many North Yorkshire maintained schools in converting to academies and multi-academy trusts.
Throughout this journey, we have worked closely with our Traded Services to ensure their offerings remain competitive in the academy market and as a result we have expanded to support many academies across the North of England. What’s next for NYES and where do you see the business being in 10 years time?10 years, we could be anywhere!But hopefully we will we still be a leading provider of comprehensive education services, known for our innovation, customer commitment, and positive impact on the education sector. We aim to be a trusted partner for schools and academies, helping them achieve excellence in education.
What has been the biggest change you have seen happen in the education industry?When considering the operational aspects of running schools, the most significant change has been the academisation process. When I first joined the team, we were working with only about four academies within North Yorkshire. Today, we support over 500 academies and Multi-Academy Trusts (MATs) across the North of England. This shift has fundamentally altered how schools are managed and operated. In terms of pupil learning, the impact of COVID-19 (dare I mention it) cannot be underestimated. The pandemic brought about unprecedented changes in education, forcing schools to adapt quickly to new methods of teaching and learning. Remote learning became a necessity, and schools had to innovate to ensure that students continued to receive quality education despite the challenges, alongside still supporting children of key workers and vulnerable pupils in school. What do you think is the biggest challenge for schools? The list could be endless but we generally hear the most concerns around the lack of funding for schools, the increase in SEND pupils, the challenges in recruitment and retention and the pressure of Ofsted. Overall schools are continually trying to do more with less.
What makes NYES different?It’s the amazing team we have of course!As a not-for-profit organization and part of the Local Authority, we share the same values as our customers. Additionally, our extensive range of services allows us to support schools in numerous ways, covering all aspects of school operations.
If you’d like to find out more about how NYES could support your school as we enter into what looks to be another exciting year, please get in touch – email nyes@northyorks.gov.uk or call 01609 533222.