NYES Cleaning Retains ISO 9001 Accreditation for Quality Management in School Cleaning Services
We’re pleased to share that following a robust five-day external audit process, NYES Cleaning has retained their ISO9001 accreditation.
The audit looks at all aspects of our professional school cleaning service, including supplier management, cleaning standards, complaints, commendations and innovation. This gives all customers assurance that we have robust processes in place to ensure that we deliver a consistent quality of professional cleaning services for schools.
Len Walker (Assurance and Innovation Manager) and Jasmin Hill (Assistant Assurance and Innovation Manager) took part in the audit, compiling the hard work of the team to evidence to the auditor. The audit took place over three days between the 21st and 23rd April, and the auditor then visited three of our school sites in Selby to see the great work our school cleaning teams do every day.
Key Takeaways
- NYES Cleaning has retained ISO 9001 accreditation following a three-day external audit
- ISO 9001 ensures consistent cleaning service quality and continuous improvement
- The certification confirms strong processes, risk management, and customer focus.
What is ISO 9001?
ISO 9001 is an internationally recognised standard for quality management systems that ensures the organisation delivers a consistent service and continuously improve their processes.
ISO 9001 accreditation confirms that NYES Cleaning operates with a quality management system that reflects a structured approach to managing processes, delivering outputs and supporting continual improvement as a cleaning provider.
In practical terms, ISO 9001 certification confirms that NYES Cleaning has clearly defined and documented processes in place, including consistent ways of working. ISO 9001 accreditation also certifies that NYES Cleaning has controls in place to meet customer and regulatory requirements, with a commitment to continual improvement and customer satisfaction.
What Does the ISO 9001 Audit Cover?
During the audit, the regulatory body certifies that the organisation has several processes in place. This includes:
- A systematic, process-based approach to managing quality
- Monitoring and improving performance through objectives, audits, and reviews
- Managing risks and opportunities that could affect quality
- A focus on customer needs and feedback
- Leadership accountability and clear responsibilities
In short, it certifies how an organisation works.
What Does This Mean for Customers?
As a voluntary certification, ISO 9001 acts as an objective guarantee of quality and trust. It is used in almost every sector worldwide and ensures that our customers will consistently receive the same high standards from NYES Cleaning every single time.
Retaining ISO 9001 ensures that our operational processes are fully documented, which means our customers will always receive efficient and reliable delivery of our school cleaning services.
The key philosophy of the ISO 9001 accreditation is built around customer satisfaction. It is there to serve you, our customers. Being ISO 9001 accredited means that we consistently review customer feedback, ensuring we are continually improving to serve your school’s needs.
The ISO 9001 framework is risk-based. This means that a key part of retaining certification is having systems in place to prevent issues before they occur and to resolve any problems quickly if they do arise.
Overall, retaining ISO 9001 accreditation gives our customers the peace of mind that they are purchasing a well-run, regulated and accountable service.
School Cleaning Services in North Yorkshire and Beyond
NYES Cleaning provides professional school cleaning services for primary and secondary schools, academies and educational settings across North Yorkshire and surrounding areas. This includes Harrogate, York, Scarborough, Northallerton, Selby, Whitby, Malton, Pickering, Easingwold and Tadcaster.
We also support locations beyond North Yorkshire, including Darlington, Doncaster, Redcar and York
Our school cleaning service helps create clean, safe, and hygienic environments where pupils, staff and teams can learn and work effectively.
Our school cleaning services include:
- Classroom and staff area cleaning
- Washroom cleaning and hygiene management
- Floor care (vacuuming, carpet cleaning, hall floor maintenance)
- Internal window cleaning
- Specialist treatments (e.g. wood floor sanding and sealing)
Request a quote for your school cleaning service today:
- Email: NYESCleaning@northyorks.gov.uk
- Tel: 01609 535324
