First Class Supply and Training delivers an exceptional teaching supply service unlike any other and is proof that not all agencies are the same. We are different!
Our approach is ethical and professional - when dealing with schools, nurseries and all educational establishments – we take things very seriously, yet we inject our personalities into what we do. Our success to date has been built on personal recommendation and reputation. In fact, the schools we work with consider us to be an “extension” of their school as we really do work in partnership. We listen and understand the individual needs of our schools and have been delighted to support and sponsor a huge range of activities – anything from sponsoring sports strips to buying garden furniture to providing prizes for school fairs. As a local and independent company, it’s very important to us to continue to put something back into our community.
We are proud of our reputation for providing a bespoke, mutually beneficial and best value service across the North East.
We are incredibly diligent when it comes to our vetting procedures. We are recognised for our stringent approach to quality and have consistently received 100% from the Department for Education REC Quality Mark Team for our high compliance levels.
In line with our vision for quality, we work closely with a number of Head Teachers and Deputy Head Teachers on a regular basis. We employ an ex-Primary Headteacher and an ex-Secondary Headteacher to conduct all of our registration interviews, affording all our teachers and assistants the respect they deserve from fellow professionals.
We continue to provide valuable training, support and guidance to all our staff during their career with us.
We are upfront and honest in our approach. We are not interested in “filling a void”. We want to provide the “right” person for our schools because it has to be right for you, the school, the children and the parents of those children.
We are passionate about education, passionate about the North East and passionate about what we do.
“I have used First Class Supply and Training for 8 years and do not use any other supply company. The staff, led by Lesley Robinson, are efficient, effective, communicative, sympathetic and supportive to any requests. The teachers and teaching assistants sent to Ponteland Middle are of an extremely high standard, with a wide range of experience and expertise which is useful to us. They reflect the ethos of First Class, are punctual, enthusiastic and integrate quickly within my staff team.
At times we have needed long term cover and Lesley and the team work hard to meet our needs and always comply with current legislation. Supply staff arrive with knowledge of up to date requirements, procedures and policies. The NQT and 'return to teaching' staff have an excellent induction programme at First Class Supply and Training and so are able to adapt easily to our environment. At times NQTs take teaching assistant jobs to gain experience in schools and we have been able to support them 'in the spirit' of supporting children, covering lessons and taking booster sessions in preparation for KS2 SATs - all with great results!!!
I am proud of our association with First Class Supply and Training and recommend this lovely team with complete confidence.”
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