Managing your Manager Workshop

27th Jan 2015

Managing our manager? Isn't that merely manipulation? Corporate cozying up? Out-and-out political maneuvering? In fact, we manage our manager for very good reasons: to get resources to do the best job, not only for ourselves, but for our manager and our school as well. We actively pursue a healthy and productive working relationship based on mutual respect and understanding - understanding our own and our manager' strengths, areas for improvement, goals, work styles, and needs.

This workshop is about understanding the value of the relationship you have with your manager, often described as 'two people working towards the same common vision and mission of the school'. You depend on your manager for direction, feedback and support, while your manager depends on you for new ideas, hard work and cooperation to achieve the organisation's goals. Both sides have needs, and both sides have something to offer.

Workshop Content:
the importance of emotional intelligence in building and maintaining a team
Proactivity vs reactivity
Identifying and planning the various communication styles – strategic negotiation
Understanding communication gaps at work – hierarchy, culture etc.
Understanding conflict
Confronting our fears
Confrontations and challenging
Dealing with difficult managers
Listening skills
Practical tips for better non-verbal communication
Handling constructive criticism and receiving feedback from your manager
Do’s and don’ts for giving constructive feedback to your manager
Persuasive verbal and questioning techniques
Dealing with clashing demands on time
Guidelines for key task meetings with managers
Developing cohesive joint job objectives
Managing your Manager action plan

Learning Objectives:
By the end of the workshop you will be more confident in dealing with your manager, particularly in difficult situations. You will have a better understanding of your manager's style and will have developed effective strategies for developing an exceptional working relationship. You will better understand the pressures and priorities your manager is facing and how to support him/her in dealing with them. You will learn effective communication skills which will serve you in dealing with complaints and objections as well as the ability to communicate with brevity and impact. You will also have a better awareness of yourself in terms of your own behavioural strengths and areas improvement.

Benefits of this Managing your Manager workshop
Being able to adopt strategies which will result in a win-win or improved working relationship with your line manager.

Workshop outcome:
Delegates pack
Framed certificate of attendance
Complimentary chocolates/mints/sweets
Refreshments and lunch

Cost:
£250 + vat per delegate (5% discount on the overall cost for 3 or more delegates attending from the same school)
27th January 2015

Book a workshop and attend another one half price….have a look at the other workshops Communication Skills, Conflict Management)

Times:
9.30 am – 3.45 pm

Training venue:
Ramside Hall Hotel & Golf Club, Carrville, Durham, County Durham, North East DH1 1TD

Contact details:
Evelyn on 0121 622 2502 or customerservices@001inspiration.co.uk