Effective Coaching Skills workshop

23rd Oct 2015

The aspiration of every manager or team leader is to consistently achieve high standards of performance through the team. However, many people achieve promotion to a leadership role because they are good at the job.

Consequently, it's often quicker to 'do it yourself' rather than fully using the talents and potential of the team. 'Doing it yourself' is a self-defeating and unproductive approach to team leadership, and might even become habitual, creating over-burdened and stressed team managers with under-used, clock-watching and dependent team members.



The workshop will show you a very different approach – a much more productive one – that will enable you to tap into the strengths of the team and redress this vitally important balance.
This workshop covers the essential skills needed to be an effective coach and mentor to your staff.

Workshop Content:
- What is Coaching & Mentoring?
- Creating a coaching culture
- Developing rapport
- Identifying thinking patterns through language and behaviour
- Active listening skills
- Identifying clear outcomes and goals
- Encouraging Accountability
- Identifying and challenging limiting beliefs
- Giving encouragement and motivating people
- Identifying opportunities to coach and mentor
- Making time to coach
- Corporate coaching, executive coaching and mentoring
- Coaching action plan

Learning Objectives:
- Coaching to enable you to delegate successfully
- You will be shown how to raise the awareness of the staff (coachee) to the tasks and challenges in their work
- How to choose the 'right' coaching style to suit the person and the situation
- How to define clearly the purpose and success criteria of the task
- How to develop agreed standards of performance
- How to balance delegated levels of responsibility and authority
- Ways of minimising any risks associated with delegation
- When and how to follow up appropriately and how to give recognition.
Coaching in a way that allows you to explore and fulfil the true potential in the person
- How to translate their 'good intentions' into performance objectives
- How to examine the gap between current and aspired levels of performance
- How to plan for change and establish the steps required in achieving the objective
- Ways of helping the individual to overcome blocks and barriers preventing success
- How to deploy and review the plan and support commitment to it
- How to encourage reflection and learning from experiences

Benefits of this conflict management course:
- You will feel more confident in coaching your staff
- You will be more assured in examining the gap between current and aspired levels of performance for your staff
- You will devise a coaching plan you can use with your staff

Workshop outcome:
- Delegates pack
- Framed certificate of attendance
- Complimentary chocolates/mints/sweets
- Refreshments and lunch

Cost:
£225 + vat per delegate (5% discount on the overall cost for 3 or more delegates attending from the same school)

Training venue:
The Rivergreen Centre, Durham, Durham City, County Durham, DH1 5TS  (Train station and paid parking is located nearby.)

Contact details: Evelyn on 0121 622 2502 or customerservices@001inspiration.co.uk