In this practical and interactive session we will look at the legal framework behind managing complaints under your Complaints Procedure.
We will work through the process as well as looking at how to identify and deal with potential discrimination complaints and other tricky issues that can arise.
Who should attend?
Senior leaders and governors/trustees/directors involved in handling complaints or sitting on independent appeal panels in schools.
£95 + VAT (plus Eventbrite fee £6.67 + VAT) = £122.00
Register your place